Learn what personal information North Trent Climate collects, why we collect it, how we use it, and the choices available to you.
Last updated: 21 July 2026.
North Trent Climate provides air conditioning and climate control services for homes and small businesses across Nottingham, Mansfield, Derby and surrounding areas.
If you have any privacy questions, please contact us at hello@northtrentclimate.co.uk or by phone on 0115 727 7315.
Depending on how you contact us, we may collect:
We use personal information to:
We generally process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, or because we have a legitimate interest in running and improving the business and responding to genuine enquiries.
Where consent is used, for example in relation to optional cookies or specific marketing activity, you can withdraw that consent.
We keep enquiry and customer information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, providing services, handling follow-up questions, maintaining business records and meeting any legal, accounting or insurance requirements.
We may share information with service providers or advisers where needed to run the business properly, such as email, website, IT, bookkeeping or professional support providers. We do not sell your personal information.
If you accept optional analytics cookies, this website may use Google Analytics to help us understand how visitors use the site, such as which pages are viewed and how people move through the website.
Google Analytics information is used to improve the website and customer journey. Optional analytics only loads after you choose to accept it through the cookie banner.
Depending on the circumstances, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, ask for deletion, object to certain processing, request restriction, or ask for portability where applicable.
You can also complain to the Information Commissioner's Office if you believe your information has been handled improperly.
For privacy-related questions or requests, email hello@northtrentclimate.co.uk.